Branch Operations Lead - Crossplex - Birmingham, AL
Posted 2025-08-04
Remote, USA
Full Time
Immediate Start
A great starter role is available at pathremotenetwfh for a Branch Operations Lead - Crossplex - Birmingham, AL! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.
About the position The Branch Operations Lead Trainee plays a crucial role in ensuring exceptional customer service and operational efficiency within the branch. This position involves collaborating with the Branch Manager and other team members to create a welcoming environment, assist customers with their financial transactions, and promote self-service options. The trainee will also be responsible for adhering to banking policies and procedures while supporting the overall branch operations. Responsibilities Work with the Branch Manager to set the tone of the branch environment for exceptional customer experience. , Engage clients as they enter the branch, welcoming them and managing lobby traffic. , Perform branch operations, including managing cash devices like the cash vault and ATM, while adhering to bank policies. , Introduce customers to the branch team for specialized financial assistance. , Share and set up self-service options for customers to access their accounts 24/7. , Support the Branch Manager with loss control, compliance, and audit standards. Requirements High school degree, GED, or foreign equivalent. , Detail-oriented and organized with the ability to multi-task. , Dedication to following policies, procedures, and regulatory banking requirements. , Availability to work branch hours including weekends and some evenings. Nice-to-haves Demonstrated ability to connect, engage, and educate customers. , Strong desire to influence and connect team members and customers to technology. , Demonstrated leadership abilities and proficiency in operations and transaction accuracy. , Some college level or military equivalent or 2+ years of branch banking experience. Benefits Comprehensive health care coverage. , On-site health and wellness centers. , Retirement savings plan. , Backup childcare. , Tuition reimbursement. , Mental health support. , Financial coaching. Apply Job!
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.