[Work From Home] Patient Services Call Center Representative

This is a fantastic, simple entry-level opportunity for a Patient Services Call Center Representative! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.

 

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This is fully remote work from home position. If you have a strong dermatology medical billing or coding background, please apply! We have many roles opening these next few weeks. We are a medical billing / revenue cycle management company serving private dermatology throughout the country. We are looking for a Patient Services Specialist to serve as a point of contact for patients with... questions about their patient balances. You will be communicating with patients via phone and e-mail and providing exemplary service each step of the way. Responsibilities • Handle a heavy phone volume across all our clients, answering calls and emails from patients, explaining their patient responsibility, taking payments etc. • Identify billing issues and solve underlying issues with claims. Escalate issues to the right team members on the billing team • Collect payments over the phone where applicable • Provide exemplary customer service Required Skills / Experience • Familiarity with medical billing concepts is a MUST. Applicants with no medical billing experience will not be considered for this role. • BONUS: experience working in dermatology • A successful candidate must understand in detail how medical insurance works and possess a knack for diagnosing and reviewing claims-related issues. • Strong computer skills, excellent typing skills and ability to learn new Practice Management systems. Experience with Modernizing Medicine is a plus but not required. • Excellent customer service skills and pleasant demeanor • Ability to multitask and keep calm under pressure • Candidates must submit video screening otherwise application will not be accepted Benefits • Fully remote work from home position • Health benefits for employees – we cover 90% of the cost! • Collaborative and rewarding environment Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Monday to Friday Application Question(s): • https://evaluate.indeed.com/jobs/cb428709-16a2-4f98-aa0a-d42a623de0a1/interview Experience: • Medical billing: 1 year (Required) Work Location: Remote Apply Job!

 

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Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!