Hiring Now: Call Agent (Remote)

We have an immediate opening for a dedicated Call Agent! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.

 

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Call Agent handles inbound calls from patients of private medical practices, managed care organizations, and military treatment facilities. Representatives of National Nurse Triage are individuals who answer inbound calls and respond to incoming calls from patients regarding medical advice, questions and inquiries. Agents place inbound calls into a call queue and registered nurses select the... calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call agents are responsible for making outbound calls at times to set appointments and gather survey data. **THIS IS A REMOTE POSITION** Requirements • Open availability: • Monday through Sunday. • 5 p.m. to 8 a.m. • Experience in dealing with the public. • Medical Call center background a plus • Excellent communication skills, including verbal with proper grammar. • Ability to work with others in a close manner. • Good computer skills. • Good multi-tasking skills. Skills and Specifications • Technical expert in related computer applications. • Able to react effectively and calmly in emergencies. • Able to maintain customer confidentiality. Education • High school diploma or equivalent. Employment Type: PART_TIME Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.