Customer & Membership Data Managament Services (Part-time)

Role Snapshot:

• Position: Customer & Membership Data Managament Services
• Location: Remote
• Start Date: Immediate openings available
• Company: Pathremotenetwfh
• Compensation: a competitive salary

 

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Serious inquiries only please. This position is located in Glen Cove, Long Island. We will accept applicants from local geographical area only. Two (2) Positions Available: Part-time, Membership Services 4-5 hr shift: Monday - Friday, 10am-3pm (some flexibility) 6 hr shift: Monday - Friday, 11:30am-6:30pm, unpaid lunch break Seeking professional and with excellent customer service and web-based data portal management. Bilingual Spanish a must. Responsible for the intake process. Tasks include but not limited to; answering / routing calls, intake process of registration applications via online portal, payments, filing and data management through Vision Member Tracking. Monitor/manage flow of pedestrian traffic entering and leaving the building, with special attention to safety at all times. DAYS AND HOURS REQUIRED • Monday - Friday (September - June) • Summer: Monday – Friday, 8:30am – 5:00pm (exact time may vary) Requirements: • 21 + years or older • College or Degree (Associates/BA) preferred • Experience working with children, Boys & Girls Club experience a plus++ • Education background in computer and internet systems, data entry or other related field. • Strong Technical skills: proficient in MS Word, Excel and publisher; online registration portal process. • Strong communication skills, both verbal and written. • Demonstrates the ability to manage multiple tasks simultaneously. • Demonstrate ability in working with young people and parents. • Must possess necessary skills to properly instruct and guide youth. • Must be take initiative, be creative, resourceful and motivated Additional Job Functions: • Greet group agencies, students and community members. • Be knowledgeable of all programs and schedules. • Greet visitors, members, and parents with a warm welcoming smile. • Professional phone etiquette, respectful and polite. • Resource for visitors and parents, when and where appropriate. • Process fee payments, providing completed receipt. • Remain ever vigilant regarding member safety and security. • Thoroughly understand all emergency procedures (Fire, crisis, etc.). • Maintain clean and well-organized space/lobby at all times. • Develop and implement a positive and inclusive membership application and fee intake process that informs and welcomes parents; including Club tours, form review, answering questions, and assisting new families as necessary. • Create and provide communication materials to parents, school or community members/organizations. • Type correspondence and spreadsheets, maintain accurate computer records and generate reports, to include: Average Daily Attendance, program activity participation records as it pertains to various grants and funding source Additional Requirements: • Ability to perform gross and fine motor activities required for typing, writing, simple manipulations such as telephone buttons, computer keyboards, fax machine buttons, etc. • Visual acuity for accurate reading, typing, filing and use of computer screen. • Ability to work at a rapid pace and where frequent interruptions and changes in plans or deadlines may occur. • Hearing is needed for purposes of business related phone communications, public broadcasts, answering incoming calls, etc. • Ability to lift and carry 15 to 50 lbs office supplies, audio equipment , and other items needed for the preparation and takedown of special events. • Ability to bend, twist, reach, stoop, squat for filing and retrieval of stored files and supplies. Job Type: Part-time Pay: From $20.00 per hour Expected hours: 25 – 35 per week Benefits: • 401(k) • Paid time off Schedule: • After school • Monday to Friday Application Question(s): • Are you available Monday – Friday, 8:30am – 5:00pm (June - August)? • Are you available Monday – Friday, 11:30pm - 6:30pm (September - June)? Education: • High school or equivalent (Required) Experience: • Data Entry: 2 years (Required) • Customer service: 1 year (Required) • Childcare/Family Engagement: 1 year (Required) • Web-based Database management: 2 years (Required) Language: • English (Required) • Spanish (Required) Ability to Commute: • Glen Cove, NY 11542 (Required) Work Location: In person Apply Job!

 

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