Customer Service Specialist | GumGum | $23 – $30 | Remote (United States)

We have an immediate opening for a dedicated Customer Service Specialist | Gumgum | $23 – $30 | Remote! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.

 

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We are currently seeking a ful-time / part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers. As a customer service representative, you will be the main point of contact for our customers, handling various inbound and outbound calls including new sales, and service-related calls, and performing administrative functions. Your primary goal will be to ensure the highest level of customer service, quality, efficiency, and accuracy in all aspects of your work. Responsibilities: • Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Maintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers • Provide high levels of customer account management by properly setting up and maintaining account information and data • Process and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities • Handle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing Requirements: • Solid computer skills including Microsoft Office, data entry, and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment • Excellent verbal and written communication skills • High school diploma or equivalent • Bilingual is preferred but not required Benefits: • Flexibility • Remote work environment • Skill Development • Diverse Opportunities Apply Job!

 

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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!