Customer Service Representative / Enrollment Specialists
Posted 2025-08-04
Remote, USA
Full Time
Immediate Start
Join a culture of excellence and collaboration. We are looking for a Customer Service Representative / Enrollment Specialists! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.
RemX is looking for experienced Customer Service Representatives to assist our client in Louisville, KY. They will assist callers with enrollments in to various benefit plans. Title: Patient Service Rep or Re-Enrollment Advocate Salary: $15.50 an hour Location: Lakeland, FL | ONSITE Start Date: 1/20/25 Schedule: Various schedules available between 8:00 AM - 8:00 PM Training: Training is 3 weeks M F 8:30A 5:00 PM ; very important No time to be missed during training period.**** First 30 days RESPONSIBILITIES: Handled inbound and outbound calls (70 - 90 daily) Inbound | Customer/Patient calls regarding their benefits and enrollments Outbound | Calling Dr offices/Insurance companies to verify information De-escalation skills are key as calls are related to patient care Must be able to multi-task speaking with callers and entering notes into the system REQUIREMENTS: High School Diploma/GED Minimum Previous 6 months of experience in a HIGH-VOLUME CALL CENTER (70 90+ calls daily) Please submit your resume to \"dustin.karlander@remx.com\" with the subject line \"FL Enrollment\" for immediate review. Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Apply Job!
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