Pharmacy Technician - Aetna Medicare - Remote

This is more than a job; it's a chance to accelerate your career as a Pharmacy Technician - Aetna Medicare - Remote! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.

 

---

 

About the position The Pharmacy Technician position at CVS Health involves providing virtual support to Aetna Medicare members, focusing on medication adherence. The role requires excellent customer service skills to connect with a diverse customer base in a fast-paced call center environment. Technicians will conduct outbound calls to remind members about medication refills and address adherence barriers, contributing to improved health outcomes for chronic condition management. Responsibilities • Conduct outbound calls to Aetna Medicare Advantage members to remind them to refill or confirm pick up of their medications. , • Identify, discuss, and offer resolutions to adherence barriers for members. , • Provide superb customer service and empathy to connect with a diverse customer base. , • Support medication adherence initiatives for chronic conditions. , • Cross-train on other call center programs and initiatives supporting CVS retail. Requirements • Active Pharmacy Technician license in state of residence. , • Ability to obtain Rhode Island Pharmacy Technician license through application and fee. , • Minimum of 1 consecutive year experience in customer service. , • Bilingual in Spanish preferred. , • Prior Call Center experience preferred. , • Proficiency in Microsoft (MS) Windows-based applications and MS Office. Nice-to-haves • Bilingual in Spanish , • Prior Call Center experience , • Previous experience working from home Benefits • Store discount , • Employee stock purchase plan , • Paid holidays , • Disability insurance , • Health insurance , • Dental insurance , • 401(k) , • Tuition reimbursement , • Paid time off , • Vision insurance , • Life insurance Apply Job!

 

Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.