Live Chat Support

Let's build something amazing together. We're looking for a Live Chat Support! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

 

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Company Overview Hamodia, established in 1998, has become a leading publication within the Orthodox Jewish community globally. With its English, French, and daily editions, it reaches hundreds of thousands of Jewish households, providing news and insights while being guided by siyatta d'Shmaya. Job Title Live Chat Support Job Location United States Job Description We are seeking an enthusiastic Live Chat Support representative to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, addressing inquiries, and resolving issues efficiently. This role is crucial in maintaining our reputation as a market leader in the publication industry. Responsibilities • Provide prompt and professional responses to customer inquiries via live chat. • Resolve customer issues and escalate complex cases to appropriate departments. • Maintain a high level of customer satisfaction by delivering excellent service. • Collaborate with team members to improve customer support processes. • Stay updated on company products and services to provide accurate information. Required Skills • Strong communication skills, both written and verbal. • Ability to multitask and manage time effectively. • Customer-focused with a positive attitude. • Basic computer skills and familiarity with live chat software. • 0-5 years of experience in customer service or a related field. Apply Job!

 

Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.