[Remote/WFM] Customer Service Full time Remote

Our team is expanding! We have a new opening for a Customer Service Full Time Remote! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.

 

---

 

Seeking a customer service sales team member with a positive attitude for health insurance agency Pay rate: $17.00 - $22.00 per hour plus bonuses... SCHEDULE: • Mon. Tues. Weds. Thurs: 8:30 AM - 5:30 PM or 9 A.M. - 6 P.M. • Friday: 8:30 AM - 4:30 PM OR 9 A.M. - 5 P.M. • Sat. & Sun: OFF CUSTOMER SERVICE SALES AGENT MUST: • Be able to multitask • Be proficient in Google products (Gmail. Excel, Google Chat, Google Space) • Be able to work efficiently under pressure • Have phone and email etiquette • Be coachable • Be a team player • Fluent in Spanish is preferred but not required JOB RESPONSIBILTIES: • Communicating with customers and sales representatives. • Analyzing customer behavior. • Gathering information about customer complaints. • Developing aggressive retention strategies based on customer feedback. • Negotiating with customers to renew contracts and retain business relations. • Meeting with the sales team to propose customer retention solutions. • Writing and presenting customer behavior reports. • Building positive relationships with customers and business associates. • Sales and Health Insurance Experience a plus but not required Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.