Remote Tech Support Phone Agent
Posted 2025-08-04
Remote, USA
Full Time
Immediate Start
Our team is expanding! We have a new opening for a Remote Tech Support Phone Agent! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
The Life Time Technology team is at the forefront of the evolution of Life Time into a digital-first company, transforming existing experiences and creating brand new ones both online and in our clubs. If you enjoy a fast-paced environment with the latest technologies and have a passion for health and fitness - we should meet. This position provides remote service and technical support to... employees at all Life Time locations through email and phone support. Service Desk Agents are often involved in the installation of corporate and club end-user technology, printer and device installation, and troubleshooting. Interacts with the IT Advanced Support, Corporate Support and end-users to address issues Manages call intakes and emails to the Service Desk, prioritizes work, and communicates with end-users or their agents regarding support efforts Provides support for desktop technologies including, end-user applications, operating systems, hardware, and peripherals Completes administrative tasks in support of Life Time's request management processes (access requests, hardware and software requests) Associate's Degree in Business or Technology (or related area) or equivalent combinations of education and experience Must be able to support a flexible schedule (evening and weekend availability if necessary) Polished presentation and communication skills are required, including proficiency in the Microsoft Office Suite of applications, specifically Excel, Word, and PowerPoint Bachelor's Degree in related field Apply Job!
Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!