3rd Shift: IBM Operational Support Analyst - Power10/iSeries/AS400

This is a fantastic, simple entry-level opportunity for a 3rd Shift: IBM Operational Support Analyst - Power10/iseries/as400! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.

 

---

 

Support is needed on 3rd shift, which is 10 PM - 6 AM. Please apply ASAP if interested in working 3rd shift consistently. Thank you! Odyssey is supporting a large, enterprise migration and is building a team of 8-10 Operational Support Analysts to join on a six-month+ contract basis. The role will most likely extend longer term and is fully remote from anywhere in the United States. Please see below - recent 3+ years of experience supporting IBM iSeries systems is required. • 3+ years of IBM iSeries operational or system administration experience • Monitor software usage to identify obsolete IBM licensed operating system and LPP software. • Backup all operating system and third-party system software libraries per the established processes. • Monitor backup submission, startup, and processing. • Confirm backups have been completed successfully. • Respond to system alerts and critical errors using standard automation, monitoring, and incident management tools. • Open incident tickets... in the ServiceNow ITSM tool when critical events are identified. • Provide first-level support and analysis for system error and exception messages as detected by automation and system monitoring facilities. • Escalate and follow up on Hardware, Application, and Operating System errors, and exception messages as detected by automation following the incident management processes. • Provide first-level resolution and/or escalate incidents and request tickets generated by automation. • Monitor replication functions to ensure replicated objects remain synchronized between systems. • Administer virtual tape management technology hardware and software. • Provide automated message response to common messages that require a response. • Perform system recycles (shutdown / IPL procedures) for Non-Production systems where appropriate as part of the backup process Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.